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HP HP2-I17

HP2-I17

Exam Code: HP2-I17

Exam Name: Selling HP Printing Hardware 2020

Updated: Aug 04, 2026

Q&A Number: 30 Q&As

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HP HP2-I17 Exam Syllabus Topics:

SectionObjectives
Printing Solutions and Services- Workflow and Document Solutions
  • 1. Capture and route solutions
  • 2. HP Secure Print solutions
  • 3. Managed Print Services
  • 4. HP Roam for Business
Customer Needs Analysis- Business Requirements Identification
  • 1. SMB customer environments
  • 2. Enterprise customer environments
  • 3. Government and public sector opportunities
Sales Skills and Objection Handling- Consultative Selling
  • 1. Competitive replacement opportunities
  • 2. Handling customer objections
  • 3. Positioning HP solutions
  • 4. Discovery and qualification
HP Printing Portfolio Knowledge- HP PageWide Portfolio
  • 1. PageWide value propositions
  • 2. Inkjet business printing technologies
- HP LaserJet Portfolio
  • 1. Enterprise printers and MFPs
  • 2. Business printing solutions
HP Printing Value Proposition- Differentiators and Competitive Positioning
  • 1. Security features
  • 2. Productivity benefits
  • 3. Cost efficiency and ROI
  • 4. Sustainability initiatives
Industry Trends and Business Drivers- Market Trends
  • 1. Environmental sustainability
  • 2. Security and compliance requirements
  • 3. Hybrid work environments
  • 4. Digital transformation

HP Selling HP Printing Hardware 2020 Sample Questions:

1. A large healthcare enterprise needs to be able to produce a large volume of scans quickly. They also need to send confidential, high-quality images securely. Which HP solution should you recommend for this customer?

A) HP Digital Sender Flow workstations have full Web Jetadmin support for extra speed and secure network connections using standard web browsers.
B) Software in the HP ScanJet Pro takes advantage of automated processes for fast scanning and enables a digital stamp to be applied each scanned page for added security.
C) HP ScanJet Enterprise Flow products feature HP Smart Document Scan Software (SDSS) for fast, easy capture technology to easily transfer scans securely.
D) An HP ScanJet Pro solution with an automatic document feeder and embedded Web Jetadmin software produces large volumes of scans quickly and securely.


2. Which productivity-related trigger indicates that an HP LaserJet Enterprise might be a good fit tor your customer?

A) looking for document and workflow management solutions to improve efficiency and reduce costs
B) wanting a mobile printing technology to help reduce waste
C) need to spend minimal time stocking a printer or fixing paper Jams
D) need for embedded security and high-end mobile printing options to keep data and devices safe


3. A large SMB customer considering an upgrade tells you that the company considers laser printers to be for businesses and inkjet printers to be tor home offices. How should you respond? (Select two.)

A) HP PageWide is different from typical home printers because it leverages industrial technology.
B) With HP FutureSmart firmware 3.7 and later, customers can upgrade their existing printers with the latest features.
C) Businesses of any size can use the stapling and finishing options available on select HP PageWide models.
D) Today's businesses can use HP ScanJet document capture solutions to transform piles of paper into streamlined digital workflows.
E) HP LaserJet printers deliver leading laser performance, print-shop-quality color documents, and the best value for color printing.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: A,C

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