EXIN ITIL Deutsch

Valid and accurate ITIL Deutsch training torrent

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EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:

1. Welche Vorgehensweise hat den Zweck, auf Bedingungen zu reagieren, die zu potenziellen Fehlern oder Vorfällen führen könnten?

A) Aktivierung ändern
B) Vorfallmanagement
C) Überwachung und Ereignisverwaltung
D) Serviceanforderungsverwaltung

2. Welches ist einer der fünf Aspekte des Servicedesigns?

A) Risikoanalyse und Managementansatz
B) Managementinformationssysteme und -tools
C) Managementrichtlinie für die Erstellung von Geschäftsfällen
D) Unternehmensführung und -politik

3. Welche Wertschöpfungskette stellt die Verfügbarkeit von Servicekomponenten sicher?

A) Verbessern
B) Einbinden
C) Liefern und unterstützen
D) Erhalten/Erstellen

4. Welches Leitprinzip empfiehlt, die Arbeit in kleinere, überschaubare Abschnitte zu unterteilen, die rechtzeitig ausgeführt und abgeschlossen werden können?

A) Zusammenarbeiten und Sichtbarkeit fördern
B) Iterativer Fortschritt mit Feedback
C) Fokus auf Wert
D) Beginnen Sie dort, wo Sie sind

5. Welche ZWEI beschreiben die Leitprinzipien am BESTEN?
* Kurzfristig
* Normen
* Empfehlungen
* Langfristig

A) 1 und 4
B) 2 und 3
C) 3 und 4
D) 1 und 2

Solutions: