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Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. Which three collaboration mechanisms increase customer satisfaction? (Choose three)

A) Attractive TV advertisements
B) Ability to access customer data from any device, anywhere
C) Variety of customer communication channels
D) Flexible enhanced customer service processes
E) Effective mail and email communication
F) Frequent phone communication

2. Which statement best describes the Cisco collaboration architecture?

A) It is a flexible collaboration framework designed to support any customer and any user collaboration needs
B) It is a collaboration framework designed to integrate the existing collaboration functionalities of a customer with Cisco network infrastructure.
C) It is a collaboration framework designed to support the collaboration needs of a typical large enterprise
D) It is a flexible network framework designed to enable integration with the collaboration requirements of a customer

3. Cisco Unified Contact Center Express on Cisco Business Edition 6000 supports up to 100 call agents. Which licensing option(s) are available for Cisco Unified Contact Center Express?

A) Cisco Unified Workspace Licensing
B) Cisco User Connect Licensing
C) Cisco Unified Workspace Licensing and Cisco User Connect Licensing
D) Licensing is possible only as a 100-user bundle

4. Which four are advantages of a Cisco end-to-end architectural approach? (Choose four)

A) multiple protocols
B) enhanced security
C) consistent experience
D) limited availability
E) multi-vendor
F) any end-user device
G) unified policies

5. Which three are Cisco differentiators when comparing with competitors in collaboration technology? (Choose three)

A) Only Cisco can deliver integrated telepresence solutions.
B) Cisco is a dominant leader in the collaboration industry, the only one with architectural vision.
C) Unlike other competitors in unified communications, Cisco also delivers its own networking and data center solutions.
D) Only Cisco can provide a complete product and services portfolio for collaboration solutions.
E) Cisco works closely with an industry-leading network of partners and resellers and does not compete with them.

Solutions: