Apple 9L0-064

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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

Question #1
What feature of Os x Mountain Lion allows a customer to reset their forgotten login password without having to have a second admin user?

A. Reset a password using an Apple I
B. Safe Boot.
C. EFI reset mode.
D. Verbose mode.

Question #2
Which of the following Macs support AirPlay Mirroring in OS X Mountain Lion? SELECT ALL THAT APPLY

A. MacBook Pro (Early 2011)
B. Mac Pro (Mid 2010)
C. MacBook Air (Mid 2011)
D. MacBook (Late 2008 Aluminum)
E. Mac mini (Early 2009)

Question #3
You suspect that a customer's MacBook Pro is failing to connect to a network because of a setting. Which technique is the most efficient way for you to test the MacBook Pro with default network settings?

A. Start the MacBook Pro from an external disk, or netboot image.
B. Create a new user in the Users & Groups preferences pane and test in that user.
C. Erase the customer's hard disk, reinstall OS X Mountain Lion, then create a new user.
D. Create a new location in System Preferences > Network.

Question #4
A customer who has installed OS X Mountain Lion on his Mac would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

A. In the Utilities folder on their startup disk.
B. In the Utilities menu when booted to OS X Recovery.
C. In the Security & Privacy Systems Preference pane.
D. In the Applications folder on their startup disk.

Question #5
Which of the following features of OS X Mountain Lion helps protect you from downloading and installing malicious software on your Mac?

A. FileVault 2
B. Location Services
C. Gatekeeper
D. Mission Control

Solutions: