Salesforce EX-Con-101

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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?

A) Content Management inWorkspaces
B) Community Setting
C) Administrator in Workspaces
D) Branding Sets

2. Cloud Kicks has noticed its new Experience Cloud site is taking a long time to load.
Which tool should the system administrator use to troubleshoot the problem?

A) Lightning Page Maximizer
B) Cloud Network Optimization Bolt
C) Experience Cloud Performance Profiler
D) Salesforce Community Page Optimizer

3. Get Cloudy Consulting has decidedto set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?

A) Enable Digital Experiences.
B) Enable Search EngineOptimization (SEO).
C) Update organization-wide settings.
D) Configure the default login.

4. Ursa Major Solar would like touse three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company's portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?

A) The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.
B) The Record Detail component is a custom component and was not configured correctly
C) The Record Detail component will only show record details for the Case object.
D) The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template

5. What are two ways a question can be escalated to a case?
Choose 2 answers

A) Automatically via process Builder by meeting specified criteria
B) Manually by users commenting ''Escalate''
C) Manually by a moderator selecting ''Escalate to Case'' in the Feed
D) Automatically via Case Assignment Rules

Solutions: