CII IF1

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CII Insurance Legal and Regulatory (IF1) Sample Questions:

1. A loss adjuster normally acts on behalf of the

A) insured.
B) insurer.
C) Financial Ombudsman Service.
D) Financial Services Compensation Scheme.

2. In a chain of events, the proximate cause of a loss is always the

A) only event contributing towards the loss.
B) dominant event leading to the loss.
C) last event before the loss occurs.
D) only event which is not excluded by the terms of the policy.

3. A Terms of Business Agreement between an insurer and an intermediary sets out the

A) criteria to apply when reporting suspicious incidents to the Money Laundering Reporting Officer.
B) framework for the commercial relationship, which defines and allocates the respective responsibilities and rights to each party.
C) disaster recovery procedures to apply if there is a major disaster affecting the insurer.
D) agreed claims procedures as stated in the Insurance: Conduct of Business sourcebook (ICOBS).

4. If a firm is said to be risk averse, this means that it

A) carries its own risk wherever possible.
B) undertakes its own risk management research.
C) arranges insurance protection wherever possible.
D) tenders its insurance needs to the market.

5. The main purpose of the fair treatment of customers initiative is to

A) make firms more competitive.
B) apply fixed times for responding to claims and complaints.
C) ensure all firms have a similar service standard.
D) build consumer confidence in the financial services industry.

Solutions: