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Peoplecert ITIL-4-HVIT

ITIL-4-HVIT

Exam Code: ITIL-4-HVIT

Exam Name: ITIL 4 Specialist: High-Velocity IT

Updated: Sep 08, 2026

Q&A Number: 113 Q&As

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
  • 1. Customer and stakeholder value
    • 2. Feedback loops and continual improvement
      Topic 2: Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
      • 1. Digital technology and digital organizations
        • 2. The characteristics of high-velocity IT
          Topic 3: Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
          • 1. Deployment management
            • 2. Business analysis
              • 3. Information security management
                • 4. Architecture management
                  • 5. Service validation and testing
                    Topic 4: Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
                    • 1. Optimize and automate
                      • 2. Focus on value
                        Topic 5: Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
                        • 1. Operating and improving digital products
                          • 2. Designing and delivering digital products

                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

                            Question #1

                            What is the BEST way for a software development organization to encourage ethical behaviours?

                            A. By running workshops where people discuss scenarios that have ethical significance
                            B. By using machine learning algorithms to take decisions, instead of relying on people
                            C. By using agile methods to ensure people focus on the detail of each individual sprint
                            D. By defining policy that requires ethics to be considered by staff


                            Question #2

                            An organization uses digital technology to support its rapidly-changing business environment.
                            Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
                            Which technique would MOST help to resolve this situation?

                            A. Chaos engineering
                            B. Definition of done
                            C. AIOps
                            D. Version control


                            Question #3

                            An organization has introduced software engineering practices such as continuous integration and continuous delivery in order to accelerate the delivery of its innovative new products and services. The organization needs to balance these new ways of working and continued compliance with internal and external policies.
                            Which practice would MOST help the organization to achieve this?

                            A. Risk management
                            B. Service validation and testing
                            C. Problem management
                            D. Monitoring and event management


                            Question #4

                            An organization releases a new feature to five percent of its users first, monitors service behaviour and user feedback, and only then extends the release to all users.
                            Which type of deployment approach is this?

                            A. Big bang deployment
                            B. Canary release
                            C. Pull deployment
                            D. Phased withdrawal


                            Question #5

                            An organization has a large and complex infrastructure which often leads to incidents that impact users.
                            Which is the BEST technique to use to improve this situation?

                            A. Chaos engineering
                            B. Definition of done
                            C. Continuous testing
                            D. DevOps Audit Defense Toolkit


                            Solutions:

                            Question #1
                            Answer: A
                            Question #2
                            Answer: C
                            Question #3
                            Answer: A
                            Question #4
                            Answer: B
                            Question #5
                            Answer: A

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