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Pegasystems PEGAPCDC85V1

PEGAPCDC85V1

Exam Code: PEGAPCDC85V1

Exam Name: Pega Certified Decisioning Consultant (PCDC) 85V1

Updated: Aug 03, 2026

Q&A Number: 60 Q&As

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PEGAPCDC85V1 Online Test Engine

Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Limit action volume on outbound
  • Create an engagement strategy
  • One-to-one customer engagement
Topic 2
  • Action prioritization with AI
  • Avoid overexposure of actions
  • Create a real-time container
Topic 3
  • Create eligibility rules using customer risk segments
  • Define and manage customer actions
Topic 4
  • Prioritize actions with business levers
  • Contact policy and volume constraints
Topic 5
  • Create engagement strategies using customer credit score
  • Optimize the customer value in the contact center
Topic 6
  • Create and understand decision strategies
  • Present a single offer on the web

Reference: https://academy.pega.com/exam/pega-certified-decisioning-consultant-1

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