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Avaya IP Office Implementation : 6402

6402

Exam Code: 6402

Exam Name: Avaya IP Office Implementation

Updated: Sep 11, 2026

Q&A Number: 63 Q&As

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Avaya 6402 Exam Syllabus Topics:

SectionWeightObjectives
Endpoints & Trunks20%- SIP, PRI and analog trunk setup
- DHCP, TFTP and phone provisioning
- Media resources and codec settings
- Digital, IP and SIP telephone configuration
Maintenance & Troubleshooting10%- Backup, restore and configuration management
- Common issues and resolution steps
- System logs, alarms and debugging tools
System Architecture & Installation25%- Software installation and upgrade procedures
- SD card licensing and system ignition
- IP Office 500v2 and Server Edition hardware
- Network configuration and IP addressing
System Configuration & Management30%- IP Office Manager and Security Settings
- User profiles, extensions and rights
- Hunt groups, pickup groups and call distribution
- Short codes, time profiles and call routing
Voicemail & Applications15%- Embedded Voicemail configuration
- VoiceMail Pro installation and setup
- Licensing for advanced features
- Auto Attendant and call flows

Avaya IP Office Implementation Sample Questions:

Question #1
How is an Auto Attendant tested if the lines are not yet installed?

A. Dial the default Short Code*91#.
B. Call the Voicemail Start Code *77.
C. Create and dial a new Auto Attendant Short Code.
D. Call the Voicemail Announcement Code *8101.


Question #2
The licensing model of IP Office offers four different edition licenses. Which sequence shows the correct dependency of the licenses?

A. BasicEdition > Essential Edition > Preferred Edition > Advanced Edition
B. Advanced Edition > Basic Edition > Essential Edition >Preferred Edition
C. Essential Edition > Basic Edition > Preferred edition > Advanced Edition
D. Basic Edition > Preferred Edition > Advanced Edition > Essential Edition
E. Basic Edition > Essential Edition > Advanced Edition > Preferred Edition


Question #3
With the tool IP Office Debug View you can view the voice mail server activity. Which statement is true?

A. Debug View must be run on the VoiceMail Pro Server.
B. Debug View can run somewhere on the network.
C. Debug View must be run on the IP Office Manager PC.
D. Debug View is integrated in VoiceMail Pro Client.


Question #4
A customer wants to use Avaya 16xx Series IP Phones. Which DHCP option is used for these telephone types?

A. 242
B. 384
C. 176
D. 255


Question #5
Which System SD Cards for IP Office define the default operating mode?

A. Business and Private
B. A-Law and u-Law
C. Preferred and Networking
D. Basic and Advanced


Solutions:

Question #1
Correct Answer: C
Question #2
Correct Answer: A
Question #3
Correct Answer: A
Question #4
Correct Answer: A
Question #5
Correct Answer: B

6402 Related Exams
7495X - Avaya Oceana™ Solution Integration Exam
77200X - Avaya IP Office™ Platform Basic Integration and Configuration Exam
3308 - Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam
3605 - Avaya Ethernet Routing Switch Implementation and Maintenance Exam
7750X - Avaya IP Office™ Contact Center Implementation and Expanded Configuration Exam
Related Certifications
Avaya Aura Administration
Avaya Certified Support Specialist
ACSS
ACDS-3186
Avaya APDS
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