HP Imaging and Printing Sales Fundamentals : HP2-B102

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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is the first thing you need to know when selling or leasing HP MFPs?

A) the names of the people who will have access to it
B) the delivery date
C) the location of the MFP within the facility
D) the monthly page volume expected to be printed on the HP MFP

2. Your client is concerned about replacing a personal printer that is used to print confidential information with an HP MFP that is available to other employees. Which feature can address this customer's concernsabout security?

A) proof and print
B) hard disk storage
C) individual mailboxes in the output tray
D) private job

3. What is the purpose of up-selling?

A) to sell accessories
B) to sell on-site services
C) to sell additional, third-party solutions
D) to sell higher value products by series, family, or category

4. What is likely to happen when a business customer begins using more color in the marketing documents that they send to customers?

A) increased costs of mono printing
B) decreased costs of printing marketing documents
C) decreased response from customers
D) increased response from customers

5. What should a business do before deciding to print in-house?

A) Hire a local print shop employee on a contract basis to help develop in-house material
B) Determine if they can get a bulk discount on glossy paper
C) Use the HP Print Cost Calculator to determine if printing a job in-house is cost-effective
D) Find a contractor to create the design

Solutions: