Cisco Implementing Cisco Collaboration Cloud Customer Experience : 300-830

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Cisco 300-830 Exam Syllabus Topics:

Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. An administrator notices that agents receive chat requests even though their status is set to Away vailable for voice only.?Which configuration is MOST likely causing the issue?

A) Team capacity settings
B) Desktop browser cache
C) PSTN region assignment
D) Multimedia profile channel permissions

2. A customer complains that Webex meetings consume excessive bandwidth during large conferences with video enabled. Which feature helps optimize bandwidth utilization?

A) H.323 gatekeeper zones
B) Static RTP pinning
C) SIP normalization scripts
D) CAC and adaptive video resolution

3. During troubleshooting, an engineer observes high packet loss affecting Webex meetings. Which symptom is MOST likely experienced by users?

A) One-way audio and choppy media
B) Failed LDAP authentication
C) Incorrect call detail records
D) Delayed voicemail synchronization

4. A collaboration engineer analyzes Webex Control Hub analytics and notices increased call failures from a specific branch office. Which action should be performed first?

A) Disable SRTP temporarily
B) Verify WAN performance and packet statistics
C) Rebuild the organization tenant
D) Replace all branch IP phones

5. A user has the agent role and plans to sign in to Cisco Webex Contact Center desktop. Which system meets the requirements for WebRTC as the agent phone device?

A)

B)

C)

D)

Solutions: