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CIPS L5M9 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understand planning and control in operations management | - Analyse capacity planning and control
|
| Topic 2: Understand the design of operations management systems | - Analyse the design of processes and capacity
|
| Topic 3: Understand the concept and scope of operations management | - Analyse the role and activities of operations management in organisations
|
| Topic 4: Understand the improvement of operations management | - Analyse operations improvement strategies
|
CIPS Operations Management Sample Questions:
1. Elderberry Ltd is an established organisation in the agricultural industry but has recently expanded into manufacturing its own juice range. The company is at the 'Introduction' stage of the product lifecycle and is attempting to bring new products to market. Which of the following performance objectives would be the most dominant at this stage of the lifecycle?
A) speed
B) cost
C) dependability
D) flexibility
2. A fast-food restaurant provides a drink machine for customers to use, which allows the customer to select the drink that they wish by putting their cup under the machine and pushing a button. The machine will first drop ice into the cup, but this button will not work unless the cup is placed on an X. What is this an example of?
A) run to breakdown
B) redundancy
C) fail safing
D) preventative maintenance
3. Doug's Doughnuts Ltd is a large manufacturer of doughnuts. They produce in excess of 100,000 doughnuts per day which are boxed and sent to supermarkets and other retail outlets for sale. Large pieces of machinery are used to make the doughnuts. Which form of maintenance would be the most appropriate to use at Doug's Doughnuts?
A) preventative
B) run to breakdown
C) condition based
D) reactive
4. A lorry used for transporting goods between warehouses has a light that flashes up on the dashboard when engine oil needs to be replaced soon. This is an example of what form of maintenance?
A) preventative
B) run to breakdown
C) condition-based maintenance
D) reactive
5. The functional objectives of each business department must be set prior to the organisation setting the corporate objectives. Is this True?
A) no- the corporate objectives are set first
B) yes- these individual objectives will collectively make up the corporate objectives
C) no- there does not need to be an alignment between functional and corporate objectives so they can be created at any time
D) yes- the most important objectives from each department will be selected to create the corporate objectives
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |


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