Salesforce Certified Education Cloud Consultant : ED-Con-101

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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful.
Which metric should the consultant recommend?

A) Number of student phone inquiries
B) Percentage of staff logins each month
C) Volume of emails to the office

2. An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?

A) Email-to-case
B) Salesforce Files
C) Process Builder
D) App on the AppExchange

3. A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which step should the consultant recommend?

A) Use a third-party testing automation tool.
B) Log a case with Salesforce Support to increase limits.
C) Develop a Performance Testing Strategy.

4. A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?

A) Contact Multi-Addresses Enabled is checked.
B) All state and country values are ISO-3166 values.
C) Every contact has a state and country value.

5. An Admissions office is interested in using Admissions Connect to manage its student applications and to recede supporting do.
How are application documents saved in Admissions Connect?

A) Action Plan Item
B) Salesforce Files
C) Document Type

Solutions: