Salesforce Certified Platform Strategy Designer : Plat-UX-102

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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks wants to create a loyalty program to deepen the engagement of its customers.
When evaluating ideas for this program, which criteria should strategy designers use?

A) Competitive advantage, impact, and own ability
B) Desirability, viability, and feasibility
C) Novelty, privacy, and

2. Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.
Which Salesforce product should be recommended for this business need?

A) Consumer Goods Cloud
B) Loyalty Cloud
C) Marketing Cloud

3. Cloud Kicks wants to design a new line of service and has decided to conduct a Consequence Scanning workshop to assess the planned service development roadmap.
Which types of outcomes should result from a Consequence Scanning workshop"?

A) Issues to stop, start, or continue
B) Issues to accept, object., or withhold
C) Issues to act on, influence, or monitor

4. The team at Cloud Kicks is spending too much time curating dashboards of the company's sales pipeline for multiple different levels of leadership, who are interested in different views of the same data.
What should the strategy designer recommend to help the team efficiently share the right data?

A) Create dashboards in Tableau.
B) Provide Kanban view in Revenue Cloud
C) Develop reports in Sales Cloud.

5. Cloud Kicks wants to start providing coupons to its digital consumers.
In addition to Marketing Cloud, which product should be recommended?

A) Service Cloud
B) Revenue Cloud
C) B2C Commerce

Solutions: