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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Collaboration and Unified Communications | - Communication services integration
|
| Solution Design Principles | - Customer requirements analysis
|
| Security and Network Design | - Security best practices
|
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
1. Siehe Szenario: H&H-Ticket.
H&H Ticket hat einen einzigen Administrator für alle seine Standorte. Sie haben vom Benutzerselbstverwaltungsportal gehört und möchten mehr darüber erfahren, um festzustellen, ob dies die Anzahl der Verwaltungsanfragen, die sie erhalten, verringern könnte.
Welche zwei zusätzlichen Punkte würden Sie neben der Voicemail- und Profilverwaltung dem Kunden mit auf den Weg geben, die der Nutzer selbst programmieren kann? (Wähle zwei.)
A) Den persönlichen Eintrag im Systemtelefonbuch korrigieren.
B) Ändern Sie ihr persönliches Verzeichnis.
C) Tastenprogrammierung
D) Persönliche Funktionscodes erstellen.
2. Ihr Kunde möchte die Standardberichte bearbeiten.
Was ist neben der Basic Avaya Call Reporting-Lizenz erforderlich, damit Ihr Kunde einige der 50 Standardberichte ändern kann?
A) Echtzeit
B) Benutzerdefinierte Berichte
C) Aufnahmebibliothek
D) Agenten-Dashboards
3. Welche zwei weitergeleiteten Kontakttypen werden in Avaya Contact Center Select (ACCS) unterstützt? (Wähle zwei.)
A) Gescannte Dokumente
B) MMS-Textnachrichten
C) Web-Chat
D) Predictive Outbound
4. Welches Avaya Spaces-Konto muss beim Avaya IX Workplace Client mindestens erforderlich sein, um Sofortnachrichten zu senden und zu empfangen?
A) Platin
B) Geschäft
C) Plus
D) Grundlegend
5. Siehe Szenario: IT-FAC.
IT-FAC ist sehr besorgt über die Zuverlässigkeit, da sie die Fähigkeit benötigen, immer Anrufe zu tätigen und Anrufe entgegenzunehmen.
Sie sind nicht so besorgt über die Zuverlässigkeit von Messaging und anderen Formen der Zusammenarbeit.
Was ist basierend auf den obigen Informationen in der IP Office-Lösung erforderlich, um eine Sicherung für ihre SIP-Trunks und Session Border Controller for Enterprise (SBCE) bereitzustellen?
A) Fügen Sie ein zweites Portwell SBCE hinzu, um Hochverfügbarkeit (HA) bereitzustellen.
B) Fügen Sie POTS-Leitungen (Plain Old Telephone Service) und analoge Module zum IP500 V2 hinzu.
C) Duplizieren Sie alle SIP-Trunks, fügen Sie ein weiteres Portwell SBCE und High Availability (HA. licences.
D) Fügen Sie eine E1- oder T1-Leitung mit einer Combo-Karte hinzu.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: A,C | Question # 4 Answer: D | Question # 5 Answer: D |
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