Salesforce Certified Omnistudio Consultant : Plat-Con-201

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?

A) It generates sample input and output JSON that can be easily used to build DataRaptors.
B) It aggregates data elements that have been calculated separately.
C) It allows developers to create what-if calculations.
D) It verifies data types in the algebraic calculations of the calculation procedure.

2. Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
What should the consultant recommend to meet this requirement?

A) Add a Validation Rule to the Contact object
B) Add a DataRaptor to retrieve the email address
C) Add a Set Errors element
D) Add a Conditional View to the last step

3. A company has a process that requires minimum age to purchase. Potential customers must fill in an application form. Rather than have someone fill in the entire form and be denied at the end, 2 consultant recommends using an Omniscript that will ask users to input their birthdate. If the user is younger than than
18 years, then the Omniscript needs to display a message stating "You must be 18 years or older to purchase" and also prevent users from continuing. If the user is 18 or older, then the Omniscript should allow them to proceed without any message.
Which two Omniscript components should the using to meet this validation requirement?
Choose 2 answers

A) Messaging
B) Formula
C) Alert
D) Calculation

4. A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?

A) The client should choose a data source based on the number of records it can retrieve.
B) The client should choose a data source that can retrieve data from the specific Salesforce object.
C) The client should choose the data source that retrieves the most data.
D) The client should choose a data source based on the speed of data retrieval

5. A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements?
Choose 3 answers

A) OmniScript
B) Calculation Procedures and Matrices
C) Integration Procedures
D) FlexCard
E) OmniStudio Action

Solutions: